Return & Exchange Policy

Terms and service 

  1-We guarantee satisfaction with every purchase. If you're not pleased with a product, feel free to return it.

  2 -Our return and exchange policy extends for a generous 14 days from the date of order delivery.

  3- To qualify for a return or exchange, products should be mostly unused, with at least 90% of the content remaining.

  4-We process all return and exchange requests promptly, typically within 3 to 5 working days.

  5-Please note, delivery charges for the original order are non-refundable.

 6-Customers are responsible for any delivery charges incurred for exchanging products.

  7-For orders exceeding Rs.5,000, we offer an exchange option, as these orders are not eligible for a refund.

 8- In cases of damage, leakage, or receipt of the wrong product, we will cover all delivery charges related to the the return or exchange.

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  • Phone number:  03193776507
  • Address:    Khanewal Colony number 3 near Sadique Masjid 
  • Customer support: oudalwasee@gmail.com

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